Logistics, Service & Compliance
Operations after launch: warehousing and shipping, consumer service, registration and compliance are handled by Klein AG – where required as the first placer on the EU market.
Compliant from day one.
Where required, Klein AG places products on the EU market as the local partner. CE marking and conformity, GPSR-compliant listings on every platform, all statutory registrations – before the first product reaches the shelf.
Owlet Dream Sock – MDR medical device in the portfolio.
MDR conformity through a specialised partner, PZN and PCN registration by Klein AG.
One logistics partner, two countries, every interface.
From the warehouse: Germany in 1–2, Austria in 2–4 working days.
Your brand compliant and in stock in Germany and Austria? Let's talk.
After the purchase, the care begins.
Klein AG runs the consumer service line and contact form – with product training and customer-care onboarding for each brand.
Consumer serviceLaunch is the beginning, not the end.
Market launch with hypercare, followed by ad-hoc and quarterly business reviews – the brand owner stays informed without having to ask.
You deliver, we take over.
[INHALT FOLGT: Verantwortungsmatrix – Freigabe]Questions on logistics, service or compliance? Let's talk. Contact us